NOVEMBER 2018
Good morning Emanuela,
We had a fantastic trip. Working with you an Cultural Italy was great, and it really made for a seamless and enjoyable trip. Your follow up prior to, during and after really made the difference. We talked with other couples that were traveling that did not work with a travel agent, and they had to scramble more to figure out how and what they wanted to do. For instance, one mentioned that they wanted to visit Capri, but didn’t know how to schedule a boat tour or if they could fit it into their schedule. Actually, we met a mother and daughter on the first night in Rome on the Trastevere Food Tour that also worked with Cultural Italy and they had nothing but rave reviews as well.
The hotels were great, our favorite by far was the Grand de la Ville in Sorrento. The hotel in Florence was actually right around the corner from where I lived for six weeks back in 2001. The staff at the hotels were very helpful. Having the private transfers and trains tickets booked by you made everything so much easier so we didn’t have to worry about anything.
The tours and guides were very enjoyable. William fell in love with Tuscany during the private Chianti excursion. The family at La Masseria farms were fantastic people. I was so tired during the food tour, but it was great exploring Trastevere and trying the local food. We loved the boat tour around Capri and were so happy that we were on a smaller boat as opposed to the larger tours and ferry. The gentleman that took us around Rome was very knowledgeable and we enjoyed all of the history he provided on the city. We ended up having a private tour for the Vatican as well since the other couple didn’t show up, it was so beautiful. Our guide for Pompeii was also fantastic, thank you for arranging the last minute private tour. We had a blast at the cooking class in Florence. Venice was beautiful, I was so excited to see San Marco. It was more amazing than just seeing it from pictures. The glass blowing and lace tour was also great. It was fascinating to see the process. I loved our guide for the Colosseum, she was so enthusiastic and knowledgeable. I believe her name was Francesca. If I omitted anything, just know that we enjoyed everything.
I cannot thank you enough for pulling this all together and also for helping out with my phone situation, which I will respond to your separate email. We had the most amazing trip because of the work that you put into this. My apologies for getting back to you so late with my feedback, but I wanted to make sure that I had enough time to respond thoroughly. I would definitely recommend your services to anyone going to Italy in the future. If you have any follow up questions, please let me know.
Thank you,
Nikki H.
