Hi Elena,
Our trip was wonderful! We had a small problem with our hotel in Rome (it was accidentally booked for 2013 instead of 2014, which went unnoticed due to the small print on the voucher form). Luckily the hotel’s manager was extremely accommodating and contacted your Italy office and had the problem fixed in a hurry.
Other than that everything went very smoothly. My favorite parts were the gondola ride in Venice, seeing the David in Florence, the winery tours in Chianti and going to the small town of Greve, and seeing the Sistine Chapel in Rome.
Thanks so much for arranging our trip!
Sarah Warner & Chase Loudermilk