I wanted to organize a weeklong trip to the Amalfi Coast for my parents, who had never been there before and recently went through some hard times in their personal life, and I was at a loss about where to start. A Google search led me to Zicasso where I was so fortunate to connect with Pia, who was equal parts travel agent, travel consultant, and fairy godmother.
Pia worked patiently and tirelessly to put together a proposed itinerary which did not leave anything to chance-from airport pickups, accommodations, private tours, a “recommended self explore guide” for scheduled days at leisure. I called her with some feedback (telling her that I feared that my parents would have difficulty enduring a full 8 hour tour, that they are vegetarians, that my budget was constricted) and Pia promptly worked and reworked the itinerary until it was absolutely perfect, custom tailored to their tastes and preferences, as well as my budget. Throughout the process, she always responded to my emails within minutes and was just so sweet and gracious and it was evident that her primary concern was my the happiness of my parents.
When it came for their trip, I got to share the experience with my parents thanks to their endless string of real-time updates, texts and photos. Everything was divine! The villa in Positano that Pia recommended that they stay at was beautifully situated and the hosts were, just as Pia had promised, lovely and attentive. My parents adored their driver Fabio, who drove them to and from the airport, to Pompeii for a private tour + pizza making at a restaurant one day, to Paestum for a private tour on a different day, and down the Amalfi Coast through Ravello on yet another day.
They said the entire trip was a dream but if they had to choose a favorite experience, it was their day in Capri. Pia hired a private boat to get them there so they got to enjoy the waters, scuba diving, and visiting the beautiful island. My mother called it the trip of a lifetime and my father said everything ran like clockwork, perfectly on time and they were never left wondering where to go or what to do for a moment.
I can say without hesitation that I could not have worked with a better company or person and I (as well as my parents) will be forever grateful to the amazing Pia for arranging something so special and memorable for all of us!