Hi Antoinette, It was a fantastic trip! We really enjoyed it all. The transfers to and from the airports and the train trips were smooth sailing. The hotels were pretty good also. We really liked Hotel Arizona in Florence, but weren’t as fond of Hotel San Gallo in Venice, though we do understand that the rooms are pretty small in Venice because of the small land area. All of the tours you booked for us were good. Ultimately, we were happy with the trip and appreciate your work on it.