We had a great time and were very pleased with the trip that Cultural Italy planned for us. I will break it down by city....
Our tour guide Luca was great - he did a wonderful job navigating us around the Vatican and Ancient Rome. Accommodations were good in Rome. We were able to get around the city without any issues and our transfer to the train station was timely and helpful.
Florence was full of sunshine (which was nice since it rained a good bit in Rome). Our walking tour guide in Florence did not show up - we ended up calling him and he informed us that there was miscommunication and he was not scheduled - however, he called a colleague of his (Virginia) who stepped right in and did a fantastic job of showing us the highlights in Florence. She was great. Our trip to Chianti was nice. Mauricio was a great driver. Maffi - our driver/guide to Siena was spectacular - we really liked her. Accommodations in Florence were nice too.
Transfers to Bologna/Venice were smooth. Accommodations in both Bologna and Venice were very nice. We enjoyed our guided tour of Venice and our boat ride to Murano and Burano. Impressive city Venice is. Still in amazement of how structurally it stands.
I would have to say that Siena and Venice were our favorites. With Wine country coming in a close second. All in all there was something for everyone and we were sad to see our 12 days go by so fast.
Again, thank you for a wonderful trip! We will surely use your company again if we are so fortunate to be able to go back in the future!