OCTOBER 2019
Hi Luana,
First off, thanks for arranging such a wonderful trip for us. Your instincts as to what would work best in terms of the time we had were spot on. We covered so much territory in 12 days; your instincts as to what time was needed and how best our budget could be allocated worked perfectly.
I could go into detail about each location, but it might all sound similar; great hotels, great tours and wonderful locations. The transfers were easily made and the tour specialists in particular were excellent.
The food tour of Rome and the walking tour of Florence were standouts in our opinion. Laura Cirri in particular was amazing….her art history knowledge of Florence was so helpful. We especially enjoyed the car trip she arranged to see a panorama of the Florence area which was spectacular.
Additionally, Niccolas, our driver to Chianti from Florence was great. He had good information about the region and was also helpful in understanding current events in Italy.
At the last minute, you may remember I canceled the plans you made for having a private tour guide give us a tour of Siena. Although we loved exploring on our own, we did waste time riding the bus far beyond the city center from the train station, which made me feel like our time could have been spent better with your guide. The value of knowing how to get where you want to go can definitely sometimes be underestimated.
Thanks again for your quick response to our relatively last minute request for trip planning. We will recommend you to anyone we know looking to make arrangements for an Italian vacation. And hopefully they will provide you with a little more lead-time than we did!
Warm regards,
Carole Bigot
